1. What insurance do you take?
Blue Cross Blue Shield
United Healthcare – including Golden Rule and UMR
Insurances we do not accept:
BCBS: My Blue, Simply Blue HMO, Medicare MyTime
Humana: Gold, HMO, Exchange
- Premier Okay
- Patients who are 65 or older with Humana
Tricare Prime (active duty)
-examples: Sunshine health, Amcare, Staywell, Obamacare
Aetna Medicare **HMO & PPO**
United Healthcare: HMO (thru the market place), Oxford, Compass
Anything that doesn’t sound familiar, please ask for the number on the back of the card and call to verify.
Appointments cannot be confirmed until insurance is confirmed.
If you’re not sure, please give our office a call at 813-402-8779
2. Are you accepting new patients?
Yes, but only if we take your insurance.
3. What is your cancellation policy?
We do charge $25 for less than 24 hours cancellation and $25 for no-shows. This will help with opening up appointments for those who are on the waitlist.
4. Do you take Self-Pay Patients?
We are no longer accepting new self-pay patients at this time. Please call us to verify.
5. What is a deductible and why do I have to pay a deposit?
The insurance deductible is the part of a patient’s covered medical expenses that the individual pays each calendar year before the insurance company starts to pay benefits. When you have a deductible, you have to come up with the amount of money for your deductible before a claim gets paid in many circumstances. Once you have met your calendar year deductible, the insurance company will pay the rest of the claim value up to the policy limits.